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Aspire Education Alliance – Privacy Policy
Effective Date: 8-02-2025

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Aspire Education Alliance ("we", "our", or "us") is committed to protecting the privacy of our students, families, website visitors, and community partners. This Privacy Policy explains how we collect, use, share, and protect your personal information.

1. Information We Collect

We collect personal information when you use our services, visit our website, or communicate with us. This may include:

• Contact Information: Name, email address, phone number, and mailing address.

• Student Information: Student name, age, grade level, school, tutoring subjects, and service needs.

• Income Verification: Documentation such as free/reduced lunch eligibility, CalFresh, or tax returns (only for sliding scale discount verification).

• Technical Data: IP address, browser type, device information, and website usage analytics.

2. How We Use Your Information

We use your information to:

• Provide and manage tutoring and enrichment services.

• Confirm eligibility for sliding scale pricing.

• Communicate about scheduling, programs, and events.

• Refer families to community services (with consent).

• Improve website functionality and outreach effectiveness.

• Comply with legal and safety obligations.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Authorized Tutors and Staff: To provide academic and support services.

• Referral Partners: Only with your consent, for services such as mental health support, financial aid, or food assistance.

• Service Providers: Companies that help us operate the website or manage communications (e.g., email tools).

• Legal Requirements: When required by law, court order, or government request.

4. Your Rights and Choices

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect and why.

• The right to request deletion of your data (subject to exceptions).

• The right to opt out of any sale (we do not sell personal data).

• The right to request a copy of the information we have on file.

To exercise your rights, please contact us at [Insert Email or Web Form Link].

5. How We Protect Your Information

We implement security measures to protect your personal information, including:

• Secure storage of records.

• Role-based access controls for tutors and staff.

• Regular data audits and encryption practices.

Despite our best efforts, no system is completely secure. We cannot guarantee 100% security.

6. Data Retention

We retain your personal information only as long as necessary for service delivery, legal obligations, and program improvement.

7. Children’s Privacy

We collect information from children under 18 only with parental or legal guardian consent and solely for the purpose of educational services. We do not knowingly collect information from children without permission.

8. External Links

Our website may include links to external sites (e.g., California Department of Education). We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top and notify users where required by law.

10. Contact Us

For any questions or concerns about this Privacy Policy, or to request or update your data, please contact:

Aspire Education Alliance
Email: support@aspireeducationalliance.org